Jul 102018

Co-authors: Christophe Vergne, Cards and Payment Practice Leader, Capgemini and Jan Dirk van Beusekom, Executive Director of Cash Management, BNP Paribas The Payment Services Directive 2 or PSD2 has been in full force for more than six months, and its impact is being felt not just in the European Union, but across the globe – with […]

May 232018

As the Global Quality Capability lead for Cloud Infrastructure Services, I understand the value of putting your own organization under the microscope. Quality Management is an enabler for business benefits and ISO standards are an enabler for continuous quality improvement. You can follow ISO standards without certification, but having external eyes look at your organization […]